​Our Lean Journey

Posted on February 03, 2020

​Our Lean Journey

We began our Lean Journey in 2014 by sending our staff to LeanOhio training (read more about LeanOhio here). All of our staff have been exposed to Lean principles and it is included in our orientation process for all new employees. We have applied Lean principles to many of our processes from Accreditation to Payeeship to survey work to internal business processes such as payroll and accounting. We even apply Lean principles to our personal life!